ELECTRONICS PACKAGING

As part of our electrical engineering service, we can also provide the mechanical design of the box that contains the circuit board and wiring circuitry. Your requirements for an electronic device will guide us to design the ultimate electronic device for your project. Electronic packaging will be functional and attractive to consumers, and can be designed to be weather resistant if required by your application.

NETWORKING SERVICES

BSE has expertise to support a wide variety of networking services including:

• Local storage, network monitoring, and offline functionality device
• Nationwide data acquisition, storage, and reporting/analysis
• Local wireless networking & routing enhancements
• Mobile application for cloud-based identity management
• Online portal solutions
• Specialized technical resources

DATA MANAGEMENT

Included with most every technical project is data management and database design. We have developed many databases to fit the needs of our customers by taking a holistic look at your environment, break down the data silos, open up data flow, and empower your teams with data management, analysis, and reporting tools. If your project needs a database, user interfaces to load and search the data, and automated utilities to streamline workflow processes, our team of capable developers will provide you a solution.

One of the most productive investments a company can make is to create data interchange and consistent execution of business rules across the operation. Through application integrations we’ll help you move data across functional teams, applications, third party applications, and database repositories. When people and systems work together, your business thrives.

DATA VALIDATION

BSE’s team of experienced mechanics and technicians verify data that we have collected, or that was produced by outside sources. We are especially familiar with automotive data, and currently provide wiring diagram verification and improvement for several major vehicle lines. Our online content management system (CMS) options allow easy data sharing, collaboration, and check-ins.

TECHNICAL HELP DESK SUPPORT

Need assistance launching a new product or providing technical support to an existing or new customer base? For over 15 years, BSE has provided contact center and help desk support services for US, Canada, Mexico, and international clients for wired networking, wireless networking, infrastructure, and technical applications. We also provide international solutions with 24/7 capability in multiple languages assuring robust support to customers anywhere.

BSE has experience aiding customers with the installation and operation of both hardware and software, as well as assisting with sales, equipment returns, and user interface guidance. We utilize state-of-the-art technical tools including fully integrated ticketing and phone systems and remote assistance solutions, and our workforce management tools ensure that your support model will always be appropriately staffed to meet service level agreements (SLAs). Our support solutions range from budget-friendly base models all the way up to premium bundled packages to meet and exceed your customers’ expectations.

BSE’s current customer satisfaction ratings are consistently at 4.5 out of 5 stars and higher, and we have HDI-certified management on-site to manage day-to-day operations. We are dedicated to providing your clients with quick and reliable customer service.

TESTING SERVICES

BSE offers comprehensive testing & quality assurance services to many of our customers. Testing services we can provide include:

• System Testing
• System Integration Testing
• Interface Testing
• Automation Testing
• Security Testing
• Performance Testing
• Load Testing
• Volume Testing
• Stress Testing
• Manual Testing

Sometimes it’s not possible to completely remove manual testing, but since we can produce test systems and software to augment or replace manual resources, our testing services can help you save money and reduce quality assurance costs. We work hard to find the right balance of manual and automated testing to assure testing processes are robust and accurate.

VEHICLE TESTING AND VALIDATION

BSE’s technical center includes multiple bays of garage space where our technicians perform vehicle teardown services to verify and improve service information and wiring diagrams. We are involved in the entire validation process, from on-vehicle examination to final verification for our OEM clients.

PROJECT MANAGEMENT SERVICES

In addition to development and implementation of new technology solutions, BSE provides project management resources to supervise the extended team, from planning and development to final testing and handoff. With the right solution and low-cost partners identified, we provide full service project management to assure your project is developed and launched successfully.

Our project managers work closely with project resources so that all the client’s needs are accounted for in the solution. Once the project is launched, we follow up on performance targets and implement updates for continuous improvement. We treat both our internal and external partners as members of the team, and as members of the team, we take ownership to assure the overall project is coordinated and managed properly.  Our expertise in managing established customer partners and our own partners gives you the flexibility you need to operate in an efficient way with low overhead.